Marcus

My feedback

  1. 97 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Marcus commented  · 

    There are Alternatives. The Products from Adobe are not bad, just the Download Server or Firewall Settings. And they seem not to care about this problem. I got all my money back, because of this problems and I’m no Adobe customer anymore. Talk with the Apple Support and point them to this thread and they will give you a refund. And some day they will look into the problem and change their Firewall settings. A network admin knows, about what I’m talking and how to solve the problem.

    An error occurred while saving the comment
    Marcus commented  · 

    I think the problem is a timeout (session timeout or Firewall misconfiguration), but I mentioned it already and there seems to be no solution. So, I decided to quit the Adobe Creative Abonnement. Unfortunately. Maybe the Product Manager is able to address the problems and find some solutions.

    Marcus supported this idea  · 
    An error occurred while saving the comment
    Marcus commented  · 

    Not able to work with Creative Cloud Desktop anymore since weeks. Contacted the Adobe support, tried tons of things, completely removed the Creative Software, created new profiles under Windows 10, tried again, it hangs and hangs, could only install the Creative Cloud Desktop after three attempts (after hours), but now the installation of Adobe Media Encoder hangs again (under a brand new profile). Tried it again and again. I need a solution! Since three months! Or I want my money back!

Feedback and Knowledge Base