Fred

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    Fred commented  · 

    I have the same problem, The installation of Photoshop stalls all the time. I tried everything recommended including, uninstalled and re-installed all adobe products, ran the cleaner available on Adobe website, deactivated my firewall and anti-virus. Even had adobe help desk try remotely for more than an hour. Tried 3 diffierent internet connections, Wifi, direct DSL even my phone data plan with wifi hotspot.
    Im running a two year old Acer Desktop I3-7200 3,9Ghz CPU, , 8GB ram, windows 10 (updated), windows defender. The worst thing is everytime you try to redo the installation it restarts from scratch instead of continuing where it left off. Even had trouble installing the creative cloud app, the tech support had to provide the full download package to be able to install it. I've read online of many other people with this issue. If it weren't for the fact the the school my daughter goes too requires this product I wouldn't use it. Poor programming I guess. I can't imagine the rest of the Software..

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