AdminMichael Chaize (Creative Cloud Desktop Product Manager, Creative Cloud)

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  1. 78 votes

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    Hi Vincenzo, I understand your feedback. The CC Desktop app is only one process, but it's also orchestrating other services used by Photoshop, Illustrator, etc... like the CC Library process, CCX, CoreSync to sync your files in the cloud, etc...

  2. 97 votes

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    Hello,
    would you mind recording a video and sharing it here?

    Could you also share your computer system information (operating system, machine, memory, etc...)

    Cheers

  3. 12 votes

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    Hi David,
    We are actually working on this feature as we speak. I can't share the dates with you here, but you can reach your Adobe contacts and ask for a sync with my team (CC Desktop team).

  4. 1 vote

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    Hello,
    If you sign-in with the same Adobe ID, you should have all your fonts activated again. There is a "f" icon in the menubar of the new CC Desktop app, in the top right corner, listing all the fonts. Let me know if you see an error there.

  5. 19 votes

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    Hi Luis,
    we have an article about this here:
    https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

    I agree with your feedback as it comes back every time we update the application. We'll add your feature request to our backlog. It could be a preference in CC Desktop: show or hide the shortcut in the File Explorer.

  6. 1 vote

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    Hi,
    Thanks for the nice feedback on the design, and sorry that it takes so much time to check for app updates. The team is working on improving the performance of server requests and you'll see huge improvement in our next release.

  7. 1 vote

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    Hi Yolanda, for Premiere pro questions, I invite you to post your concern on this forum: https://community.adobe.com/t5/Premiere-Pro/bd-p/premiere-pro

  8. 77 votes

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    Hi Gerhard,

    Thanks for taking the time to share your feedback.

    The new experience takes more space, but also contains much more content and provides clarity for users who want to understand what our applications can do, on desktop, mobile and web. This is why we introduced the produce pages which weren't in the previous experience. We will also introduce new tools, starting with the Creative Cloud Library manager which requires space to be efficient. That said, I'd like to understand what you miss in the previous experience and it's probably related to how you use the app. Can you describe how you use the Creative Cloud App, how many times a month? This will help the team to evaluate design solutions to answer your needs.

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    Thanks Ryan, that helps and is what I thought. You're looking for an App launcher experience. I'll create a feature request on this topic as it should get more traction and vote. The team is already exploring some cool ideas.

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    Hi Ryan,
    on the minimal state, I'm interested in understanding what would be the use case. How would you use the Creative Cloud desktop app. We're exploring multiple solutions: compact mode, shortcuts from the menubar, etc..

    The information that we display in the current design helps users who don't perfectly know our catalog (desktop, mobile, web apps). That's why we introduced the product pages to explain what Dimension is for instance, or new apps that we'll release soon. We are also introducing new tools to manage your assets and files, starting with the Creative cloud Library manager, but there is more to come.

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    Hi Jared, you should see significant improvement in terms of performance with the new version actually. The UI is now a standard app store one to guide our users through our rich catalog of applications (with product pages), and also new tools such as the Creative Cloud Library manager in Your work, that I invite you to try.

  9. 4 votes

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    Thanks Floris, I'll ask the team to investigate about the black CC icon. What happens when you click on the black one?

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    Hi Floris, can you share a screenshot of the experience? I don't think it's the expected one.

  10. 1 vote

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    1 comment  ·  Your work section (Libraries)  ·  Flag idea as inappropriate…  ·  Admin →

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    Thanks for the feedback Simon. I'll add Noel in the loop to share status on this.

  11. 14 votes

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    Good feedback. I invite users to vote for this feature if needed. Luis, can you tell us more about your use case and why you would need to change the language of the UI? today we rely on the language of your OS.

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