Dear Sir or Madam,

My request is that somehow you explain or provide detailed information about how creative cloud syncs and works, to include detailed file names so that my corporate IT department can configure their security settings to allow creative cloud to work properly. Currently, nothing syncs or is connected when I am logging in through VPN. To update my applications I have to log out of VPN, update my apps, and then log back into VPN. While on VPN, fonts also are not able to activate. Thank you for any assistance you can provide.