Not efficient IN ANY WAY, worst installation structure I have ever seen.
The creative cloud desktop application is A MESS. It has around 5 processes running without even a running desktop application. This is not acceptable. My MacBook is going hot the moment I open the application. (without opening any adobe program - and it used to handle all that stuff pretty well). This is totally inefficient and uses system resources unnecessarily.
What did your developers think when they laid out the installation structure?
Create a folder in /programs with aliases to the folder in /programs/utilities which then leads to even MORE aliases which then link to another folder in /programs/utilities where there is finally a real file but also more cross linking aliases? Also CC created 7 different and separate folders within /programs and /programs/utilities. What the actual heck. This is a Mess! When I did my last clean install and downloaded the new CC DA, I had 6 different programs in my launchpad. Not acceptable in any way.
Been trying to Install Acrobat DC for over an hour. What the F***
I'm paying $14.99 a month for this BS
Michael C commented
@Michael Chaize - that's the problem. You mention in one sentence, "...CC Library process, CCX, CoreSync...etc".
That's too many sub processes loaded into the one app. All I want to do is use Adobe Acrobat. I do not need all these sub processes you speak of to view/edit PDFs right? I don't even have Photoshop, Illustrator, and any other Adobe app installed. I also do not even use Adobe Cloud 95% of the time. Perhaps only fire up those subprocesses when I actually do use them?
There must be a better way to architect this bloated launchpad. Surely.
Michael C commented
I noticed the same thing too.
Not to mention, the constant update (band-aids?) that are being applied to fix who-knows-what? I've never seen so many updates for a catalog/launchpad app that just checks whether you have a license, your cloud storage and what Adobe apps you have installed. All I want is to launch my Adobe app, I do not need this bloated middle man to help me do it.
Hey Adobe, how about a response?
No response? That's Ok, I'll handle it for you.
"Have you tried updating your software? Or trashing your preferences? How about a restart? …
Yes. The adobe cloud app bloatware will be the reason I move my company on to another photo editing software.
It is unacceptable to have such a poorly designed app that drains so many background system resources.
Charlotte Dunlap commented
There is no way I can get the app installed for the trial I had that ended today. I am cancelling the upgrade because there is no way this is going to get installed on my computer. I will not be paying for any upgrades that I do not have.
Das sehe ich genauso! Entwickler, die irgendetwas programmieren, ohne dass dies ausreichend getestet wurde. Wie viele Stunden habe ich schon damit vergeudet, die Updates zu landen - ohne Erfolg. Miserabel! Und bald werde ich mich durchgerungen haben, für jeden Baustein eine cleverere Lösung zu finden und Adobe zu verlassen.
Ref Techniczny commented
I totally agree. This is hidous. Inefficient. Tiresome. I find it disgusting. I hate myself, that we all have to stick with Adobe, becouse they are such a monopolist.
Tired too of the Creative Cloud Software that need to be fixed (+ update which still crashes all the time at 52% in my case) . Tired of changing important features in Acrobat where I can't send multiple pieces at the same time for a while now. Tired of searching the net for where (possibly) my old features are located which have disappeared during updates. Tired to no be able to report these problems directly to someone from support easily, Adobe is too big and don't want to be bothered by their customers ... a shame.
I plan to develop something by myself in order to realize Send&Track + Sign, Windev+Webdev include a lot of powerful functions in this way. Always a matter of time, 48h a day should be nice ...
I'm always having to re-sign in as well. Acrobat constantly closes because it says it can't verify subscription and now other programs have started randomly closing as well though they give no warning. I waste SO much productivity just reopening programs. Several times a week creative cloud app needs to be "repaired". I totally agree with the comment saying they should make things usuable before worrying about adding new features. This cloud based time waster is for the birds!!
is there anyway a class action can be initiated against Adobe re the complex, large file size of the apps and latest updates continually not being able to load be initiated.
I am continually being asked to sign in every time I access Photoshop or lightroom. I cannot access literoom through Creative Cloud. I do not wish to use cloud based programs.
Amen! On systems that are often taxed to the max with adobe or other creative software, the last thing a windows or mac system needs is more resource draining programming or apps in the background.
For a good UX it is important to emphasize 'flow' over new features. Make what you have work before adding layers upon layers of mess.
Dave Kosiur commented
I continue to have problem with the Creative Cloud app. Attempts to download the latest version of PhotoShop for my Mac over the last two days have failed.
I understand that the Desktop Service handles other process, but why doe it require 5-6 Gigs of virtual memory?
Seth G commented
Adobe should go back to Creative Suite and revisit the "Cloud" when they've learned how to do so in a manner that doesn't nuke local resources, entirely defeating the benefit of the cloud.
Efficiency, consistency, reliability. Creative Cloud is devoid of these mandatory factors for mature, professional software.
Second the comment that Adobe Creative Cloud Desktop needs to be "repaired" constantly. Also that the entire creative cloud suite runs many, many, many processes and bogs down the entire system. It's also not usable without a wifi connection, even though it still today says on the adobe website that we have a 30 day offline grace period. Stop focusing on crazy features for a minute, and make the software actually usable. Some of us still have to meet a deadline, even though your programs make it impossible some (many) days.
Many months later and Adobe creative cloud is still a mess.
Today I investigated resources on my computer and found out that even when I closed Creative Cloud (File>Close quit) its still running and many other related processes.
I expect software to quit when I ask to quit, not run silently in the background doing whatever it thinks needs to be doing and eating resources.
So, yes I vote for a improvement of creative cloud, to not run when it shouldnt be and ímprove the folder structure. Come on guys this is ridiculous.
I am very dissatisfied with the Creative Cloud. It needs to be repaired, restored and reloaded daily due to frequent "damage." The Creative Cloud has taken control of several unrelated apps in my computer. I now can't PRINT unless the Creative Cloud is in good condition and the app is open. I don't know what it does other than get in the way and slow everything down. I've just spent the last 2 hours repairing and reinstalling Creative Cloud in order to get a document to print out. So far, it has been a waste of time and money.
In addition, it makes my computer hot and causes the fan to run at high speed incessantly.
Since I've moved to working remotely entirely, I've noticed how quickly using several Adobe programs burns through my laptop battery. I'm running a brand new 16" Macbook Pro with the latest MacOS Catalina version, and I'm lucky if I get an hour and a half of battery life while running InDesign and Illustrator at the same time. When I review what is using the most battery life, my Mac lists InDesign, Illustrator, and Core Sync as the main culprits.
Now, I understand that these programs at times are fairly graphically intensive, but the battery life I'm getting is absymal, and I'm not even currently working on artwork that is using a lot of complex effects; we're talking basic shape and stroke icons and simple text and shape layouts.
Can you please work on optimizing the programs to prevent excessive battery draining? Core Sync in particular is really confusing; what exactly is it doing? I've even paused file syncing, but that hasn't seemed to do anything.
"CC Desktop is only one process, but"...
Yeah, but the applications we actually want (and pay for) are also becoming ridiculously intertwined with a lot of other processes that should have NO relevance to what we are actually trying to do.
My Photoshop did just go into a spin, while editing a document.
Not responding, but sucking up a full core on it's own, which seems to be Adobe's now preferred method of waiting on child processes. (Since the Desktop does that constantly. Spinning wildly, sucking energy, with no purpose at all.) Something that should NOT happen on a shared processor system.
While waiting for Photoshop to come back, I went and looked in Task manager, and saw this completely ridiculous picture of what was going on behind Photoshop.
Someone please explain why a "stand-alone" like Photoshop now need that many subs running in THAT MANY apparent copies, while sucking away CPU time and still doing absolutely nothing.
Eventually, Photoshop came back, but not before making me seriously impatient and MAD from waiting.
Belong to this, that this was a LOCAL document. Not one piece on or linked to the Adobe Cloud, where I would never save my documents.
BTW.. That "Adobe CEF Helper" process is becoming the bane of my life. Seems to have become "central" to everything Adobe, and is the same process that (as reported separately) is failing repeatedly (and then getting killed by Creative Cloud) when trying to start the Desktop app.
Vincenzo Köstler commented